At The Wedding Company, we strive to provide the highest quality wedding planning services. We understand that circumstances can change, and we have designed our refund policy to be fair and transparent.
The Wedding Company has created one of the most customer friendly refund policy in the wedding industry.
We wish to provide our customers a comfortable space, where they get an opportunity to interact and engage with our wedding experts in detail and understand how we can be your significant partner in bringing your dream wedding to life.
For clients opting End-to-End Services
Refund Validity Period (Subject to Assisted Venue Visit* by The Wedding Company)
| Time Between Booking and Event Date | Refund Eligibility | Refundable Window |
|---|---|---|
| Less than 30 days | Not eligible for refund | - |
| Between 30-90 days | Eligible for refund | Within 15 days of booking |
| More than 90 days or date not fixed | Eligible for refund | Within 45 days of booking |
*Assisted Venue Visit Condition
If at any point during or beyond the Refund Validity Period, an assisted venue visit is conducted by TWC - whether to one or multiple venues as agreed upon basis the proposal shared - the booking amount becomes non-refundable.
For clients opting Non-Venue Services
Refund Validity Period (Subject to First Service Booking* by The Wedding Company)
| Time Between Booking and Event Date | Refund Eligibility | Refundable Window |
|---|---|---|
| Less than 30 days | Not eligible for refund | - |
| Between 30-90 days | Eligible for refund | Within 15 days of booking |
*First Service Booking Condition
If at any point during or beyond the Refund Validity Period, any service (like but not limited to, Photography, Mehendi, Makeup, Decoration etc.) is booked via TWC - the booking amount becomes non-refundable.
For cancellation of the booking & getting the amount refunded, you can
contact us via any of the following ways:
@theweddingcompany.com
Upon receiving the cancellation request, we will promptly verify the reason for the same.
After verification and subject to the validity of the request to Terms and Conditions of Refund Policy, we shall initiate the refund of the originally paid Booking Fee, to your original source of payment and it should reflect within 5-7 business days.